Contact Us

At SPCRG, we value your questions, feedback, and interest in our miniature bag model decorations. Whether you need assistance with an order, have inquiries about our craftsmanship, or want to explore collaboration opportunities, our team is here to help. Below are the most convenient ways to reach us:

General Inquiries & Support

For questions about our products, order status, shipping details, or returns, please feel free to contact us via email—we aim to respond within 1-2 business days.Emailservice@spcrg.com

Business Hours

Our customer service team is available to assist you during the following hours (Greenwich Mean Time, GMT):Monday to Friday: 9:00 AM – 5:00 PMPlease note: We are closed on weekends and major UK public holidays. Emails sent outside business hours will be addressed the next working day.

Physical Address

While our products are available for purchase exclusively through our online store, our administrative office is located at:SPCRG49 Cumberland RoadLondon E13 8LHUnited KingdomThis address is for administrative purposes only and not for in-person shopping or order pickups.

Online Store & Product Updates

To explore our full collection of handcrafted mini bag model decorations, track orders, or view the latest color options, visit our official website:Websitehttps://spcrg.com/

Secure Payment & Order Help

If you encounter issues with payment processing, need to modify an order, or have concerns about transaction security, please include your order number (if applicable) in your email to service@spcrg.com for faster assistance.
We look forward to hearing from you and helping you experience the elegance of SPCRG’s miniature luxury—your satisfaction is our priority.